COVID-19 | Focusing on well-being and continued client service

Our Actions to Coronavirus (COVID-19)

With the growing impact that Coronavirus (COVID-19) is having across Australia and the globe, the health and safety of our team, their families, clients, associates and the wider community is paramount.

At this time we do not have any reported exposure to COVID-19. However, as a precaution we have made the decision to close the Geelong and Brisbane offices effective from 5.00pm on 23 March 2020 until further notice.

Remote Services

We will still be open for business as usual and our team will work through remote access to ensure that we can continue to deliver our services having regard to personal well-being and ensuing we remain focused on working together with our clients in achieving your goals and objectives.

CT Management Group has the necessary systems and resources to allow our team to provide remote access to all clients. This has allowed us to mobilise our team quickly to work from home.

We believe that being proactive with this decision has allowed us to smoothly manage the transition of office closures and limit any health impact on our staff.

During the period of our office closure we will continue to receive all incoming mail. Furthermore, all team members have access to their emails and will continue to check these regularly as though they were working from the office.

Email communication is encouraged due to the immediate delivery of information. Our offices’ contact numbers have been re-directed and will be answered and directed to the appropriate team member. In the event you are unable to get through to our office , please send an email to admin@ctman.com.au.

We will continue to maintain normal business hours 9.00am-5.00pm weekdays.

In regard to any meetings our team will be in contact to discuss alternative arrangements. We have software that allows us to have reliable video conferencing with our clients.

We encourage you to take care during this unprecedented time and to follow the guidance of medical and government sources. For up to date information nationally refer, health.gov.au.

We appreciate that is a difficult time for us all and acknowledge the disruption that COVID-19 is having on our lives. We are confident that by being proactive and continuing to work together, supporting each other, we give ourselves the best opportunity in reducing the impact from COVID-19.

We will continue to provide you with updates regarding our office services, closure and related implications. Our main communication will be provided via email, this website and social media platforms.

Please do not hesitate to contact our team to discuss any concerns or queries that you may have. Our Pandemic Contact Manager is Kerrie Procko, email kerriep@ctman.com.au or call 1300 500 932.

Stay well.

Regards,

Michael Courtney
Managing Director

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