Our Service Planning Platform (SPP) provides Councils the opportunity to undertake Service Planning to develop a sustainable service offering to the community.
Services provided by Council consumes 75% of operating expenditure. CT Management Group’s SPP enables Council to establish and systemise a Service Management Framework to integrate with a Council’s annual and long-term planning cycles.
Features
The SPP enables Council to:
- Create and refresh service catalogue easily and efficiently to met service management frameworks.
- Cost services and enable NEW long term financial insights via logic-based integrated forecasting.
- Establish a service review delivery program based on best available whole-of-org data and input.
The SPP produces the information council will need to consult the community around comparative choices between services, levels of service and overall priorities.
The SPP is an integral link in council’s integrated planning framework.
CT Management Group has over 120 experienced associates, the majority of whom have local government executive level experience available to assist councils improve services and systems.
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