Service Planning

Sustainable long-term service delivery.

To be sustainable in the long-term, councils need to manage their costs within the amount of revenue they can earn.

Planning for services helps councils to identify what level of service they can afford to provide for their community.

There are many benefits for councils in developing their services:

  • Understanding the revenue required to ensure services are financially sustainable.
  • Understanding and adjusting service levels to manage costs.
  • Delivering effective and efficient services and assets that meet community needs.
  • Monitoring and measuring service performance.

Understanding the value obtained by the community from services allows councils to alter service levels to manage their costs. It also helps guide decisions on new services and when to reduce or remove services.

Monitoring the financial and operational performance of services will identify ways to improve the efficiency and effectiveness of services.

Our Service Planning solutions

Strategic Service Planning

Our Service Planning program gives council the confidence to make informed decisions on service delivery that lead to a sustainable future.

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Service Reviews

Helping to meet the challenge to provide quality services

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CT Management Group has over 120 experienced associates, the majority of whom have local government executive level experience available to assist councils improve services and systems.

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Service Planning