Offering tailored solutions for development and implementation of community engagement processes and projects
Well-developed processes for Community Engagement will ensure that the Community is as well-informed as they can be on major issues, plans and projects.
Where the Community can influence part or all of a decision, it is vital that they are provided the necessary information to form an opinion and opportunity to provide input through a community engagement process.
Developing a Community Engagement process and strategy, requires Council to have a Consultation and Communication Strategy which can be used as a base model for the development of the process and strategy based on the following:
- Vision and values for consultation and communication
- Principles for consultation and communication
- Definition of consultation and democratic governance
- Issues for consultation
- Methods of consultation
- Community consultation matrix
- Scoping a project for community consultation
Community Engagement plays a vital role in assisting Council as an organisation to work together with the Community and other stakeholders to achieve the vision.
Conducting a community consultation program is only effective if the customer base is clearly defined and includes all relevant interested parties.